California eProcure #2026-07

Covered California Salesforce, Data 360, and MuleSoft operational support

Covered California is seeking operational support for its existing Salesforce, Data 360, and MuleSoft environment. - Government buyer: Covered California; agency, sub-agency, and office details are not specified. - OEMs and platforms: Salesforce (including Sales, Service, Marketing, and Data 360) and MuleSoft. - Requested service: Day-to-day maintenance and operational support for the agency’s existing platforms. Salesforce Sales and Service functionality runs in a single instance. - Delivery requirements: The contractor will work with Covered California’s Salesforce and MuleSoft development teams. The contractor and agency will share responsibility for system updates. - Line item: One service line item for Salesforce, Data 360, and MuleSoft services; quantity 1; no part number specified. - Estimated contract value: $4,500,000.

Description

Covered California is seeking a contractor to provide day-to-day maintenance and operational support for its existing enterprise Salesforce (Sales, Service, and Marketing), Data 360, and MuleSoft environments. Salesforce Sales and Service Cloud functionality is combined in a single Salesforce instance. The contractor will partner with Covered California’s Salesforce and MuleSoft Development teams to complete the agreement deliverables, with both parties jointly responsible for system updates in Salesforce and MuleSoft. The estimated amount is $4,500,000, and the stated term is February 1, 2027 through January 31, 2030.

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