SAM #36C10B27Q0090

VA Solicitation for Integrated OCDAO Data, Analytics, Architecture, and Mission Support

The Department of Veterans Affairs is seeking integrated data, analytics, architecture, and mission-support services for its Office of the Chief Data and Analytics Officer (OCDAO). - Government buyer: Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Office of the Chief Data and Analytics Officer (OCDAO). - Scope: Integrated program management and contractor support across enterprise data integration, business analytics and metrics, data governance and cataloging, enterprise data architecture, and mission success. No hardware purchases or product part numbers are specified. - Services and notable volumes: - Business analytics, business intelligence, dashboards, KPIs, and financial decision support; estimated workloads include 3 diagnostic/predictive analyses and 3 IT service management improvement analyses per month, 1 bundled analytics project per quarter, 25 routine product data analyses per month, and 3 automated dashboards with up to 50 metrics. - VA PARS application development and sustainment, testing, help desk, performance monitoring, and security remediation; estimated 60–100 help desk tickets per month. - Data governance, data cataloging, stewardship, quality, access controls, and integration; the base Enterprise Data Catalog inventory is limited to 500 data stores, with coaching for up to 100 data stewards per year. - Enterprise data and business architecture, process modeling, records-management tools, and support for VA platforms including VEAR, VASI, and EDC. - Mission-support innovation and workflow integration; an estimated 40 projects per performance period, typically involving 2–3 Power Suite components each and lasting 6–12 weeks. - RM-MKR records-management application development and operations, releases, user support, and training; release and training volumes are specified in the draft performance work statement. - OCDAO website, SharePoint, communications, and training support; historical estimates include about 100 web/page requests and 200 SharePoint service requests per month, plus about 200 custom images per year. - Optional services include Zero Trust data-security governance, expanded cataloging, tiered analytics and application support, PAL inventory and crosswalks, architecture and collaboration-tool operations, dashboards, data integration and automation, expanded RM-MKR capabilities, an MSO web application ATO package, and transition support. - Named OEM/vendor: Microsoft is named in connection with Microsoft 365 and SharePoint Online collaboration support. No reseller or other contractor is identified. - Key requirements: Outcome-based performance measurement; reuse of existing products and reduction of duplication; Section 508 accessibility; Zero Trust-aligned data practices; and controlled use of VA-approved AI tools. The contractor's optional Zero Trust role is governance and oversight rather than direct technical execution of security pillars. - Performance period: One-year base period plus four one-year option periods, for up to five years total. Certain optional tasks have separate periods, including nine months for MSO web application ATO support and 60 days for transition support. This is not identified as an annual subscription. - Value: No overall estimated contract value is provided. The optional tiered-ordering task has a ceiling of $25 million per year and $125 million over the contract duration.

Description

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