CanadaBuys #30008545

DFO seeks Tier 2 TBIPS UX and digital transformation services

Fisheries and Oceans Canada is seeking on-demand UX and digital transformation services for accessible, user-centered programs and services. - Government buyer: Fisheries and Oceans Canada (DFO), Chief Digital Officer Sector (also identified as Digital Chief Information Officer Sector / SDPN). - Services requested: Tester (TBIPS A.11), UX Designer (A.13), UX Researcher (A.16), Content Designer (A.16), Business Analyst (B.1), and Business Architect / Service Designer (B.2), each at expertise Levels 2 and 3. - Delivery and effort: As-and-when-requested services; estimated effort of 200 days per resource per year over a two-year term. One contract is intended. - Eligibility and notable requirements: Qualified Tier 2 TBIPS Supply Arrangement holders in the National Capital Region; conditional set-aside under the Procurement Strategy for Indigenous Business. Designated Organization Screening and Reliability clearance are required for resources. - Named vendor: Levio Conseils Inc. is identified as the current provider/incumbent; the solicitation does not identify it as the selected supplier for this requirement. - OEMs and products: No OEMs, manufactured products, product part numbers, or product quantities are identified.

Description

Fisheries and Oceans Canada requires user experience (UX) professional services on an as-and-when-requested basis to support the Chief Digital Officer Sector’s digital transformation toward user-centered products and services. The work aims to improve client satisfaction with the accessibility of DFO programs and services, including for persons living with disabilities. The requirement is open to qualified Tier 2 TBIPS supply arrangement holders in the National Capital Region for specified UX and related professional categories, and is intended to result in one contract with an estimated duration of two years.

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