NYC Passport #06927P0001

NYC Community Guardian Program Training Services

New York City is seeking one provider to build and deliver a citywide training program for Community Guardian Program staff, with a related workforce-hiring commitment described in the attachments. - Government buyer: New York City Department of Social Services (DSS), through the Human Resources Administration (HRA), Adult Protective Services (APS). A separate attachment identifies the New York City Department of Investigation in connection with the Public Assistance Hiring Commitment rider; HRA administers that initiative. - Core service: Design, develop, and deliver Community Guardian Program (CGP) training for approximately 120 participants. The work includes self-directed online onboarding, an instructor-led NYC Community Guardianship Training Institute, and post-training assessment, reflection, skills practice, and reinforcement. - Training content and delivery: Cover Article 81 and APS requirements, fiduciary and property management, clinical and person-centered engagement, healthcare advocacy, and ethical dilemmas. Include foundational, continuing-learning, and advanced tiers, competency checks, NYC-specific case exercises, pilot testing, evaluation, and reporting. Four advanced sessions are specified. - Workforce requirement: The Public Assistance Hiring Commitment rider requires at least one Public Assistance Recipient (PA Recipient) hire per $250,000 of annual contract value. Each hire must work at least 20 hours per week for at least one year and receive at least minimum wage. Subcontractors may satisfy the hiring requirement; exemptions may be available in specified circumstances. - Related hiring procedures: The contractor must provide an implementation plan, notify HRA of potential openings, and submit required hiring and workforce documentation. The rider also describes corrective-action, exemption, and supporting-documentation requirements. - Funding and payment: Maximum available funding is $578,011 over the two-year term, with annual funding capped at $289,172. Payment is anticipated through time-card-based reimbursement using approved hourly rates and supporting documentation. - Ownership and deliverables: Training materials and digital assets become HRA/APS property. The budget template requests cost details for personnel, fringe benefits, other-than-personnel costs, subcontractors or consortium members, and administrative/overhead; it contains no completed rates or costs. - OEMs and vendors: No commercial OEMs, products, or prospective vendors are identified in the solicitation materials.

Description

The New York City Department of Social Services (DSS), through the Human Resources Administration (HRA) and Adult Protective Services (APS), seeks a qualified vendor to design, develop, and deliver Community Guardian Program (CGP) Training Services. The program will provide standardized training to equip Community Guardian staff to serve vulnerable adults under Article 81 of the New York State Mental Hygiene Law. The work includes self-directed online training, a Community Guardianship Training Institute, and post-training reflection, assessment, and skills practice reinforcement. The anticipated contract term is July 1, 2027 through June 30, 2029, with maximum available funding of $578,011.

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