Santa Clara Valley Water District PlanetBids #VW0739

On-call public opinion research, survey, and polling services for Valley Water

Santa Clara Valley Water District seeks on-call research, survey, and polling support to understand community and stakeholder views. - Government buyer: Santa Clara Valley Water District (Valley Water), serving Santa Clara County. The solicitation identifies Consultant Contracts Services Unit #820; the Office of REDI (Resiliency, Engagement, Development Initiatives) is noted as an agencywide initiative, not as the contracting office. - Requested services: Under RFP VW0739, provide public opinion research, surveys, and polling on an as-needed, task-order basis. Methods may include telephone, online, and written surveys; focus groups; in-depth interviews; customer satisfaction research; messaging and advertising effectiveness tracking; and micro-targeting. - Research and deliverables: Work may address Valley Water and its projects, including recycled and purified water, grantee satisfaction, and other topics. Deliverables may include research plans, questionnaires and translations, data collection and analysis, reports, executive summaries, presentations, recommendations, and raw data with cross-tabulations, weighted results, and subgroup findings. - Important requirements: Demonstrate at least five years of relevant experience, objective analysis and presentation capabilities, and experience serving public agencies or other public-sector organizations. Research must be able to reach voters, residents, and other stakeholders, including people with limited English proficiency, using culturally appropriate recruitment and translations of technical water terminology. - Named prospective vendors: Allied Solutions; BBC Research & Consulting; Competitive Edge Research & Communications; Creative Consumer Research; Floral Park Consulting LLC; GovGuide; GSA Contract Services, LLC; Information Specialists Group, Inc.; Madaffer Enterprises; NBS; PolicyConfluence, Inc.; Probolsky Research; Program 11, LLC; Research America, Inc.; The Henne Group; and Westat. No product manufacturer or OEM is identified. - Term and value: Anticipated five-year agreement, with an estimated $700,000 not-to-exceed amount. Work is not guaranteed; individual task orders will set their schedules and fees. - Related agreement requirements: The supplied agreement template describes services authorized through task orders and does not establish a separate project scope. Consultants must meet specified insurance requirements, including general liability, auto, professional liability when applicable, workers’ compensation, and cyber liability, with required endorsements and post-completion coverage periods.

Description

Santa Clara Valley Water District is seeking proposals from qualified firms to provide on-call public opinion research, survey, and polling services as needed. Work includes research design, questionnaire development, survey administration, data collection, analysis, reporting, and presentation of findings, including multilingual surveys and research involving voters, residents, and other community stakeholders. Valley Water anticipates a five-year agreement with an estimated not-to-exceed total amount of $700,000; no amount of work is guaranteed.

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