City of Jacksonville #18335-27

One-year IBM server maintenance renewal for the Public Defender’s case-management system

The City of Jacksonville is seeking a one-year renewal of maintenance and support for the IBM case-management server used by the Office of the Public Defender, Fourth Judicial Circuit. - Government buyer: City of Jacksonville Finance & Administration Department, Procurement Division, for the Office of the Public Defender, Fourth Judicial Circuit; Information Technologies is identified as the requesting office. - OEM: IBM — the manufacturer of the server and the requested software, media-retention, and hardware maintenance. - Supplier: Midland Information Systems, Inc., identified as the single-source supplier. - Requested services: One year each of IBM Software Maintenance (5733-UX1), IBM Media Retention (5733-RET, also listed as 5733RET), and IBM Hardware Maintenance (HWMA-9009, HWMA-3580 H6S, and HWMA-7226 1U3). The proposal lists quantity 1 for each item; other records do not specify quantities. - Purpose and notable requirements: Maintain the existing case-management server and integrated software used for client files and core office operations, including ongoing support and program updates. The single-source justification states that Midland supplied the system and is the provider permitted to maintain it under IBM requirements. - Estimated value: Not to exceed $13,982.44. - Performance term: One-year annual maintenance renewal; the source provides specific start and end dates, which are omitted here.

Description

The procurement is for one year of annual maintenance and support for the Public Defender’s IBM case management server, including ongoing program updates. The listed services include IBM software maintenance, media retention, and hardware maintenance. The agreement supports the server used to manage client case files and the core operations of the office. The source describes this as a single-source purchase from Midland Information Systems.

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