E-Rate #270002929

Four E-rate-eligible WAN connections for Catawba County Library System

Catawba County Library System is seeking four E-rate-eligible WAN connections to link its library locations. - Government buyer: Catawba County Library System (CCLS), Catawba County, North Carolina. No sub-agency or specific office is identified. - Requested service: Four WAN/digital-transmission connections for the Main Library in Newton and the St. Stephens, Sherrills Ford/Terrell, and Southwest branches in Hickory/Mountain View. - Capacity: 100 Mbps to 1 Gbps per connection; full-duplex, guaranteed circuit bandwidth is specified in the RFP. - The RFP calls for all-fiber, fault-tolerant, self-healing service, with the provider furnishing, installing, and maintaining the connections. The Form 470 attachment says no installation or initial configuration, so this scope should be clarified. - Performance and support requirements: 99.995% monthly availability, on-net latency below 10 milliseconds, 24/7 troubleshooting contact, outage response within 30 minutes, two-hour average repair time, and no repair occurrence exceeding four hours. Prorated monthly credits apply to unplanned outages longer than 15 minutes. - E-rate and provider requirements: Service must be E-rate eligible; providers must meet applicable North Carolina licensing and FCC/USAC eligibility requirements, including a valid SPIN. - OEMs and vendors: No OEM, product brand, or prospective service provider is named in the provided materials. - Term and funding: The opportunity is associated with Funding Year 2027. The RFP references a 60-month commitment with annual funding renewal, but the attachments do not consistently state the term; the applicable service period should be confirmed.

Description

Catawba County Library System seeks e-Rate-eligible digital transmission WAN services connecting four library locations in the Catawba County, North Carolina area. The Form 470 requests four service connections with capacities from 100 Mbps to 1 Gbps. The attached RFP describes an all-fiber, fault-tolerant, self-healing WAN with installation and ongoing maintenance, and specifies service availability, latency, bandwidth, and outage-response requirements. The procurement is for service year 2027, and responses are due November 26, 2026.

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