SAM #19AQMM-RFI-26-1008

Department of State STIOS Security Technology Integration and Operations Support RFI

The U.S. Department of State is seeking market information on long-term security technology integration and operations support for the Bureau of Diplomatic Security. - Government buyer: U.S. Department of State; Bureau of Diplomatic Security; Office of Security Technology (DS/C/ST). The Bureau of Global Acquisitions is identified as the acquisition office. - Opportunity: Security Technology Integration and Operations Support (STIOS), an RFI for market research—not a request for proposals or a commitment to award. - Services requested: - Operate, maintain, and enhance the Physical Security Information Management (PSIM) system and High-Definition Security Video System (HDSVS) enterprise, including HDSVS expansion and TSU site conversions. - Provide co-located Security Technology Operations Center and Integrated Operations Center support, with Tier 1–3 coverage 24/7/365, plus global security network and systems operations. - Deploy and manage video analytics, integrate security subsystems, and provide 3-D facility modeling and geospatial support. - Support the SMSe network, infrastructure, and systems; administer the domestic AlarmNet network and security-system configurations. - Provide IBM Maximo computerized maintenance management system support and development, SharePoint application development and sustainment, cybersecurity risk mitigation engineering, program management, training, and customer support. - Notable requirements: 99.9% availability for designated platforms, no mission-impacting disruption during transition, and a Top Secret facility clearance. The draft PWS specifies a 60-calendar-day phase-in. - OEM/vendor named: IBM, associated with Maximo. AlarmNet and SharePoint are also named technologies; no additional manufacturer is identified in the provided materials. - Products and quantities: No product purchases, part numbers, or quantities are specified; this is primarily a services requirement. - Performance period: Ten years total: a 12-month base period and nine 12-month option periods. The base begins at award or on a Government-specified start date.

Description

See attached RFI and draft Performance Work Statement (PWS) attached.

The U.S. Department of State, Bureau of Global Acquisitions, is conducting market research to determine whether qualified firms, particularly small businesses, are available and able to meet the requirements described in this notice and the attached draft Performance Work Statement (PWS). Interested sources should demonstrate proven experience successfully performing work similar in scope and scale to the work described in the draft PWS. The Department also invites industry comments on the draft PWS.

The Government is issuing this RFI to conduct market research under Federal Acquisition Regulation (FAR) Part 10 and FAR 15.201(c)(7), and to identify vendors capable of performing the work described in this notice. This RFI is for information and planning purposes only. It is not a Request for Proposals (RFP), and it is not a promise to issue an RFP in the future. This RFI does not commit the Government to award a contract for any supply or service. The Government is not seeking proposals at this time and will not accept unsolicited proposals. The Government will not accept telephone calls or answer questions about this RFI. The Government will not pay for any information provided or for any costs incurred in responding to this RFI. Respondents bear all costs of responding. Firms that do not respond to this RFI may still take part in any future solicitation. If the Government issues a solicitation, it may post the notice on SAM.gov. Potential offerors are responsible for monitoring SAM.gov for more information about this requirement.

The Bureau of Diplomatic Security, Office of Security Technology (DS/C/ST), requires a contractor to operate, maintain, and enhance the Department's Physical Security Information Management (PSIM) system and High-Definition Security Video System (HDSVS) enterprise. The requirement also includes 24/7/365 operations center support, global security network operations, video analytics, 3-D facility modeling, IBM Maximo asset management support, SharePoint application development, domestic alarm network administration, cybersecurity risk mitigation engineering, and training. A Top Secret facility clearance is required. See the attached draft PWS for details.

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