SAM #PreSol000034

FEMA outbound mail processing and surge-capacity support

FEMA is planning to outsource high-volume outbound mail processing for its Individuals and Households Program. - Government buyer: Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Incident Support Section. - Procurement: Anticipated small-business set-aside for one IDIQ contract, with task orders on a firm-fixed-price or cost-reimbursable basis. This is a pre-solicitation notice; proposals are not being requested yet. - Services requested: Contractor-operated mail processing, including selecting and printing documents, inserting correspondence and directed inserts, sealing, sorting, handling postage, and handing mail to USPS or another approved carrier. - Capacity and location: At least 500,000 images per month, with surge capacity up to 16,500,000 images per month. Contractor facilities and dedicated personnel must be located in the continental United States (CONUS). - Responsibilities and requirements: The contractor supplies facilities, staff, equipment, and ordinary supplies. FEMA provides postage, specified branded envelopes, and network equipment. Requirements include secure handling of personally identifiable information (PII), service-level and quality targets, reporting, storage, and contingency planning. Full operational readiness is required within 90 days of award. - Named organizations: FEMA and DHS are the government entities; USPS is identified as a mail carrier. No OEMs, commercial vendors, product part numbers, or product purchase quantities are identified. - Products: No equipment or other products are specified for purchase.

Description

                                                                                        PRE-SOLICITATION

                                                         OUTBOUND MAIL OPERATIONS SUPPORT SERVICES

The Federal Emergency Management Agency (FEMA) has a requirement for Outbound Mail Operation Support Services. FEMA intends to award one Indefinite-Delivery, Indefinite-Quantity contract with Task Orders issued on a firm fixed-price or cost reimbursable basis for up to 5 years. All mail operations services shall be performed at the contractor’s facility.  Additional details regarding performance requirements and specifications are provided in the DRAFT Statement of Work (SOW).

When the Request for Proposal is released, the procurement will be set aside exclusively for Small Business concerns under NAICS code 561431. Telephone or emailed requests for this solicitation will not be accepted.  The Government anticipates posting the formal solicitation on or about November 20, 2026.  The anticipated closing date for receipt of proposals is December 20, 2026.  The exact dates will be specified in the solicitation.  Issuing and closing dates are subject to change.

All interested vendors must be registered in the System for Award Management (SAM) database prior to award of a contract. Information regarding this registration can be found at https://www.sam.gov. Prospective offerors shall be required to complete Representations and Certifications online at https://www.sam.gov in response to this requirement.

This notice is not a solicitation.  No proposals are being requested at this time.  The Government is not obligated to award a contract as a result of this notice.  Interested parties are encouraged to review the DRAFT SOW and begin preparing for the upcoming solicitation. 

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