University Of Kentucky Uniofky #UK-2631-27

UK HealthCare intranet platform implementation, migration, and support

The University of Kentucky is seeking a modern intranet and digital-workplace service for UK HealthCare employees, including implementation, migration, and ongoing support. - Government buyer: University of Kentucky, Procurement Services, on behalf of UK HealthCare and affiliated corporations, in collaboration with IT Security. The solicitation identifies Randy Bartley. - OEMs and vendors: No intranet OEM, proposed supplier, or specific product brand is named. The existing intranet platform, The Loop, is identified as the migration source. - Requested service: Provide, configure, implement, and support an intranet/digital-workplace platform, including migration of content from The Loop. The solution is intended to serve approximately 25,000 users across multiple health-system entities, facilities, and employee populations. - Core capabilities: Mobile and frontline access, targeted communications, search, employee directory, content management, analytics, integrations, differentiated user experiences, training, ongoing updates, and support. Scope also includes implementation planning, technical design, visual design and templates, migration, launch, testing, and quality assurance. - Notable requirements: Protect HIPAA-regulated information and ePHI; PHI must not be transmitted, exported, downloaded, stored, or maintained outside the United States. The solution must meet WCAG 2.1 Level AA accessibility requirements and provide 24/7/365 monitoring, backup and recovery, a sandbox/testing environment, and defined uptime and incident-response commitments. - Optional scope: Departmental or operational subsites, additional customized templates, and potential digital-signage consolidation. - Potential market alternatives: Microsoft SharePoint/Viva, Simpplr, Staffbase, Unily, and LumApps offer comparable intranet or employee-experience solutions; none is specified as the required OEM.

Description

The University of Kentucky is seeking proposals for an intranet provider for UK HealthCare employees. The RFP includes Appendix B, a technical requirements questionnaire covering data management, infrastructure, networking, security, business continuity, and disaster recovery. Proposals are due November 20, 2026, by 3:00 p.m. Lexington, Kentucky time. Appendix A is a HIPAA Business Associate Agreement.

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