Maryland Procurement Portal #BPM059527

24/7 Remote Security Guard Services for Prince George’s County Parking Facilities

The Revenue Authority of Prince George’s County is seeking continuous remote security coverage for its parking facilities. - Government buyer: Revenue Authority of Prince George’s County. - Requested service: 24/7 remote security guard services for parking garages and surface parking lots; no quantity or part number is specified. - Monitor live video and access-control systems, detect and respond to incidents, provide audio intervention and remote customer assistance, and coordinate with Authority staff and local emergency responders. - Provide uninterrupted coverage through a professionally staffed security operations center and respond to security, safety, equipment, and customer-service issues. - OEMs and solicitation-named vendors: None identified. - Notable requirement: Continuous remote monitoring and prompt response across the covered parking facilities. - Period of performance and estimated value: Not specified.

Description

The Revenue Authority of Prince George’s County is seeking proposals from qualified, experienced contractors to provide comprehensive remote security guard services for its parking facilities. The scope includes 24/7 remote monitoring of garages and surface lots, live video surveillance, remote customer assistance, incident detection and response, audio intervention, and monitoring access-control systems. The contractor will coordinate with Authority staff and local emergency responders and provide uninterrupted monitoring through a staffed security operations center. Services are intended to improve safety and operational efficiency and to support timely responses to security incidents, safety concerns, equipment malfunctions, and customer requests.

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