Alberta Purchasing #26-1712

Integrated Online Survey and Panel Management Platform

The City of Calgary is seeking an integrated survey and research-panel platform for its Corporate Research Team. - Buyer and scope - Government buyer: City of Calgary, Corporate Research Team. - The City seeks one vendor to provide a scalable platform for survey design, distribution, administration, analysis, reporting, and management of citizen and stakeholder panels with more than 10,000 members. - OEMs and vendors - No OEM, product brand, or prospective vendor is identified in the opportunity information. - Platform requirements - Canadian data hosting, strong security and privacy controls, accessibility compliance, and integration with City systems, including single sign-on. - The platform should be user-friendly and support advanced survey programming. - Services requested - Implementation, a three-month proof of concept, configuration, integration, training, support, maintenance, and ongoing account management. - Estimated value and term - Estimated contract value: $735,000. - The stated performance period is approximately nine years; the agreement includes a three-month proof of concept.

Description

The City of Calgary seeks a single vendor to provide an integrated online survey and panel management solution for its Corporate Research Team. The platform will support survey design, distribution, administration, analysis, reporting, and management of citizen and stakeholder panels exceeding 10,000 members. Work includes implementation, a three-month proof of concept, configuration, integration, training, support, maintenance, and account management. Requirements include strong security and privacy controls, Canadian data hosting, accessibility compliance, and integration with the City's technology environment, including single sign-on.

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