Massachusetts COMMBUYS #BD-27-1060-ITD00-ITD00-134895

Accessible video player and/or hosting solution for Mass.gov

The Commonwealth of Massachusetts is seeking an accessible video player and/or hosting solution for videos embedded on Mass.gov. - Government buyer: Commonwealth of Massachusetts, Executive Office of Technology Services and Security (EOTSS), through its ITD department. - Requested solution: One accessible video player and/or hosting solution, supporting up to 25 users; no specific product model, SKU, or OEM is named. - Named platforms/vendors: Vimeo and YouTube are identified as compatibility examples for player-only solutions. - Accessibility and media capabilities: Meet Commonwealth Digital Accessibility Standards, including WCAG 2.1 Level A and AA; support keyboard and screen-reader access, captions and transcripts, multilingual content, audio description, and ASL or translated video. Users must be able to adjust captions and playback speed, use full-screen or zoom, and access chapters, playlists, links, and selectable end-of-video behavior. Auto-captions must be editable. - Administration and hosting: Support multiple administrator-assigned seats, folder and subfolder organization, custom public URLs, public/private/password-protected settings, and compatibility with Mass.gov's Drupal CMS. Hosting must provide at least 7 TB of storage and videos must have no ads. - Related services: Setup, implementation, configuration, support and maintenance, and training are requested; service quantities and detailed scopes are not specified. - Support pricing requirement: No fee increases during the initial term; support rates must remain fixed for the following three years. Subsequent annual increases are capped at 3% over the prior year's rates. - Term: Estimated initial period of performance is 36 months, with renewal or extension possible by written agreement.

Description

The Executive Office of Technology Services and Security seeks an accessible video player and/or hosting solution for videos embedded on Mass.gov. The solution is intended to support accessible and inclusive digital experiences and must be compatible with Mass.gov’s Drupal CMS. The RFQ is restricted to bidders on Statewide Contract ITS86. The estimated initial contract term is 36 months, with renewal or extension possible by written agreement.

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