University of Iowa Ionwave #RFP 18656 Addendum 2

Managed dental provider payer-credentialing services and software platform

The University of Iowa College of Dentistry seeks a managed dental payer-credentialing service and supporting software platform. - Government buyer: University of Iowa, College of Dentistry; the Purchasing Department is identified in the solicitation materials. The scope includes the College of Dentistry and Hospital Dentistry Institute. - Requested service: Take over provider payer enrollment, re-credentialing, and ongoing credential-status and record maintenance after transition. Facility credentialing and specified medical payer enrollment remain with University departments. - Scale and market-basket assumptions: About 86 providers, approximately 33 residents or fellows credentialed annually, about 860 active payer enrollments across roughly 10 carriers, approximately 350 annual re-credentialing events, and 10 new provider enrollments annually. Three administrative users are identified. These are planning estimates, not fixed purchase quantities. - Payers named: Delta Dental of Iowa, Medicare, Wellmark Blue Shield, Cigna, Aetna, Wellmark Blue Dental, DentaQuest, MetLife, Renaissance, United Concordia, and Optum Serve (formerly Logistics Health). These are payer organizations or programs, not proposed suppliers. - Named platform: CAQH ProView is an optional credentialing application mechanism; use is not required. No specific software OEM or service bidder is designated. - Platform and security requirements: Support credentialing workflows, reporting, secure provider-data uploads, APIs, and single sign-on through SAML or OIDC with the University's Shibboleth identity provider. The University prefers data to remain in the United States. - Implementation and scope boundaries: The University plans to start with new applications and does not plan to migrate existing records. HR/EHR integration is out of scope; future integration with the University's clinical-privileges application may be considered. Remote implementation is acceptable. - Contract term: One-year initial term with up to four one-year renewal options, for a potential five years total. The budget is undisclosed.

Description

The University of Iowa seeks written proposals for dental provider insurance credentialing software and services for the College of Dentistry. The solicitation seeks both a managed credentialing service and a supporting software platform, covering payer enrollment through re-credentialing and ongoing maintenance of provider insurance credentialing status. Bids must be submitted through the eBid system, and the response deadline is November 16, 2026, at 3:00 PM CT. The University states that its budget is not being disclosed.

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