Opportunity
CanadaBuys #AB-2026-07156
SAP Ariba Platform Support and Licensing Services for the City of Calgary
Posted
October 27, 2026
Respond By
November 24, 2026
Identifier
AB-2026-07156
NAICS
541512, 541519, 518210
The City of Calgary is seeking proposals for operational support and licensing services for its SAP Ariba platform. - Government buyer: City of Calgary; no sub-agency or purchasing office is identified. - OEM: SAP is the named platform manufacturer. No service-provider vendors are named. - Schedule A — SAP Ariba third-party support: Operational, functional, and technical support for the SAP Ariba cloud platform and integrations, including L2/L3 assistance, incident restoration, service request fulfilment, problem management, minor configuration and change support, integration monitoring, release readiness, security and access support, reporting, governance, and continuous improvement. - Schedule B — SAP Ariba licensing services: Licensing compliance, entitlement visibility, utilization reporting, renewals, forecasting, and related coordination. - Proponents may bid on either or both schedules; the schedules are evaluated independently. The City may award both to one provider if it represents best value. - No quantities, part numbers, or additional named vendors are provided. No specific technical requirements beyond the described service scope are stated.
Description
The City of Calgary is seeking proposals from qualified professional service providers for SAP Ariba support and licensing services. Schedule A covers operational, functional, and technical third-party support for the SAP Ariba cloud platform and related integrations, including tiered L2/L3 support, incident restoration, service requests, problem management, configuration and change support, and monitoring. Schedule B covers licensing compliance, entitlement visibility, utilization reporting, renewal support, forecasting, and related coordination. Proponents may bid on one or both schedules; each will be evaluated independently, and the City intends to award each to the highest-rated proponent while reserving the right to award both to one proponent for best value.