CanadaBuys #202610002

VIA Rail Seeks Nationwide Cellular and Managed Mobility Services

VIA Rail Canada Inc. is seeking suppliers for nationwide corporate mobile connectivity and managed mobility services. - Government buyer: VIA Rail Canada Inc.; no sub-agency or purchasing office is identified. - Requested services: A dual-supplier arrangement for cellular voice and data connectivity and related line-lifecycle services for VIA Rail’s corporate mobile fleet. The primary supplier will also provide managed mobility services across VIA Rail devices and lines, including those connected through the secondary supplier. - Managed mobility scope: Basic device preparation; inventory management using Microsoft Intune and ServiceNow; device deployment, delivery, recovery, and secure storage; bilingual Level 1 support through VIA Rail’s existing Service Desk; device refresh planning and execution; and external billing monitoring. - Named organizations and platforms: VIA Rail Canada Inc. is the buyer. Microsoft Intune and ServiceNow are named as inventory-management platforms. MERX is identified as the tender-document portal; fees may apply. - OEMs and quantities: No cellular carrier, device OEM, specific device/product, part number, or quantity is specified. - Notable requirements: The primary supplier’s mobility-management responsibilities extend to devices and lines served by both suppliers. Level 1 mobility support must be bilingual. - Period: Estimated 36-month contract period; no start or end date, option years, or annual subscription is specified.

Description

VIA Rail invites proposals for Canadian corporate cellular voice and data services and associated line-lifecycle connectivity services for its corporate mobile fleet across Canada, under a dual-supplier model. Both awarded suppliers will provide and manage connectivity and line-lifecycle services. The Primary Supplier will also provide managed mobility services across VIA Rail devices and lines, including device preparation, inventory management, deployment and recovery, bilingual Level 1 support, secure inventory storage, device refresh planning, and external billing monitoring. Bidding documents are available through MERX, where fees may apply.

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