SAM #W9124J27RMCG2

MEDCOM Security-System Maintenance and Support at JBSA–Fort Sam Houston

The U.S. Army Medical Command is seeking ongoing maintenance and support for its physical-security systems at JBSA–Fort Sam Houston. - Government buyer: U.S. Department of the Army, U.S. Army Medical Command (MEDCOM), through the Mission and Installation Contracting Center (MICC), Fort Sam Houston. - Scope: Maintain, repair, install, program, integrate, and support existing and future CCTV, access-control, badging, and intrusion-alarm systems across MEDCOM’s JBSA–Fort Sam Houston footprint, including Building 2264. - Named OEMs: Open Options for access control and Avigilon for surveillance systems and software. No specific product part numbers or quantities are identified; new equipment must be compatible with existing systems. - Support requirements: Provide 24/7 telephone consultation and onsite service. Emergency requests require a two-hour response and restoration to manufacturer specifications within 24 hours; non-emergency requests require a 24-hour response and restoration within 72 hours. - Technical and quality requirements: Support cameras, recorders, security networks and hardware/software, UPS systems, and manufacturer-recommended inspections and testing. Transfer ownership of newly installed equipment to the Government. Provide a Quality Control Plan within 30 days of award. - Certifications and labor limit: Contractor must have been a certified Open Options and Avigilon dealer for at least five years and maintain required certifications. Emergency and after-hours labor is subject to a maximum of 1,820 hours. - Performance structure: One base year plus four option years; specific start and end dates are not stated. - Quantities and value: No fixed product quantities are specified, and the notice provides no contract value.

Description

The United States Army Medical Command (MEDCOM) requires a maintenance support for Security System (Closed-circuit Television (CCTV) and Access Control) existing and future closed-circuitclosed-circuit television (CCTV), access control, and alarms installed or projected for installation throughout the MEDCOM operational footprint located on Joint Base San Antonio (JBSA) - Fort Sam Houston proper.  With the large number of staff and visitors, at this facility, the use of closed-circuit television, access control measures, and intrusion alarms has proven to be a critical component of the security posture for the protection of personnel and property. MEDCOM requires support as required for maintenance, upkeep, and support for the CCTV, access control systems, and intrusion alarms.  The objective is to ensure all implemented physical security, force protection, and crime prevention measures are functional and operational with minimum downtime.

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