Vermont Department of Economic Development #77255

Vermont community-needs surveys and focus groups for Comcast cable-service renewal review

The Vermont Department of Public Service is seeking research and public-engagement services to assess community needs in connection with Comcast’s cable-service renewal petition. - Government buyer: Vermont Department of Public Service, Consumer Affairs and Public Information Division and Public Advocacy Division. - Named company: Comcast, the cable operator whose Certificate of Public Good renewal is under review; no prospective contractors are named. - Requested services: - Develop and administer a statistically valid household survey across at least eight PEG Access Management Organization territories, following Commission Rule 8.231. - Survey educational, governmental, and nonprofit organizations about communication and related needs. - Plan and facilitate regional in-person or hybrid focus groups, conduct outreach, and document participant feedback. - Analyze the findings and prepare interim reports and a final Community Needs Assessment report. - If called upon, provide written or live testimony to the Vermont Public Utility Commission. - Important requirements: Provide equitable language and disability access, including compliance with WCAG 2.1 AA and the ADA. No products or equipment are requested. - Performance period: Two-year initial term, with options for up to two additional 12-month renewals; task and report schedules will follow the Commission case schedule.

Description

The Vermont Department of Public Service seeks proposals to develop and administer statistically valid and non-scientific community surveys, analyze survey data, and plan and facilitate stakeholder focus groups. The work supports a community needs assessment related to Comcast’s petition to renew its Certificate of Public Good for cable television service in Vermont. Contractors will prepare interim and final reports and may be required to provide testimony in hearings before the Vermont Public Utility Commission. The RFP anticipates a two-year contract period, with options for up to two additional twelve-month renewals.

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