Missouri BUYS #STATE 0000000483SL

Missouri CCWIS cloud system design, implementation, hosting, and support

Missouri is seeking a long-term cloud-based child welfare information system to replace and integrate with its existing FACES environment. - Government buyer - The State of Missouri, Office of Administration, Division of Purchasing, is conducting the procurement for the Missouri Department of Social Services (DSS), Children’s Division. - The notice identifies Kelly Miller as the buyer contact. - Procurement scope - Design, development, testing, implementation, hosting, maintenance, and support for a secure, subscription-based Comprehensive Child Welfare Information System (CCWIS). - The new system will replace and integrate with the existing Families and Children Electronic System (FACES). - Functions include case management, intake and investigations, assessment, placement, financial management and eligibility, reporting and analytics, data conversion, integrations, training, change management, documentation, and transition to operations. - An optional mobile application may support secure field and remote work. The pricing exhibit estimates 2,000 users for mobile platform implementation and device-security integration; this is not a guaranteed order quantity. - Requirements and considerations - Must comply with federal CCWIS requirements and support Title IV-E, AFCARS, and NCANDS reporting. - Requires secure interoperability with state, federal, and external partners; U.S.-based data hosting; state ownership of data; and data portability and extraction capabilities. - The initial contract period is seven years, with up to three additional one-year renewals. The illustrative implementation timeline is approximately 36 months and may change based on the selected solution. - OEMs and vendors - No commercial OEMs, products, or prospective vendors are named in the provided materials. FACES is the existing system, not an identified vendor.

Description

The State of Missouri is seeking proposals for design, development, and implementation services for a Comprehensive Child Welfare Information System (CCWIS) for the Department of Social Services’ Children’s Division. The solicitation describes a system solution and includes requirements related to the existing FACES system, interfaces, applications, reporting, and associated processes. The contract period is stated as effective from the contract date through seven years. Proposals are due December 10, 2026, and must be submitted electronically through MissouriBUYS.

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