West Hollywood Planet bids #147741

West Hollywood dockless shared-mobility program operator

The City of West Hollywood is seeking an operator to provide and manage its dockless shared-mobility program. - Government buyer: City of West Hollywood, Public Works Department, Transportation & Mobility division. - Requested fleet: Up to 150 active shared-mobility devices, with a 50-device grace allotment and an absolute limit of 200 devices present at once. The fleet may include e-bicycles, scooters, and gliders; the City prefers that most devices be e-bicycles. No brands, OEMs, models, or part numbers are specified. - Operator services: Deploy and manage the fleet, maintain and inspect devices, manage parking and rebalancing, support accessibility and safety, provide customer service and rider education, and offer reduced-fare and low-barrier rental options. Trips may begin or end in West Hollywood or cross into neighboring jurisdictions. - Notable operating requirements: Rebalance at least twice daily; respond within one hour to City notices to repark improperly parked devices; support geofencing, real-time device location, sidewalk-detection technology, and required parking zones; keep scooters at or below 12 mph; and share data using MDS and GBFS standards. - Named vendors and prospective bidders: Blue Systems is identified as the City’s existing contractor for mobility-data review and compliance assessment. BKF Engineers, SevenOutsource, and Via Transit (USA) LLC are listed as prospective bidders. None is identified as a device OEM or selected operator. - Commercial and other requirements: The draft agreement specifies a $25,000 annual program participation fee, a performance bond of $100 per device or the cost of disposal, whichever is greater, and insurance requirements. - Term: The anticipated initial operating term is 18 months. Up to two optional renewals may be agreed to, subject to City Council approval; the duration of each option is not specified.

Description

The City of West Hollywood is seeking proposals from shared on-demand personal mobility device operators to operate a shared mobility system within the City. The program may include e-bicycles, scooters, and gliders, with a citywide fleet cap of 150 devices and a maximum of 200 including the grace allotment. The City intends to select one operator but may select more than one; the anticipated service term is March 1, 2027, through August 31, 2028. Proposals must be submitted electronically through the PlanetBids portal by November 25, 2026, at 5:00 p.m. Pacific Time.

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