San Mateo Opengov #BHRS RFP No.: 2027-003

Behavioral health EHR reporting and analytics support for San Mateo County

San Mateo County Health’s Behavioral Health and Recovery Services (BHRS) seeks reporting and analytics support for its behavioral health programs and EHR transition. - Government buyer: County of San Mateo, Health Department — Behavioral Health and Recovery Services (BHRS). - Requested service: Ad hoc and recurring clinical, operational, regulatory, fiscal, and performance reporting using data from myAvatarNX/Avatar and Epic; no fixed service quantity or part number is specified. - Transition support: Report development and methodology, data-conversion and testing support, and guidance as BHRS transitions from Avatar to Epic. - Reporting and analytical scope: Mandated County, California, and federal reporting; Global Payment Program and other behavioral-health reporting; operational and performance monitoring; racial-equity measurement; and budget and revenue support. Expertise areas include DHCS reporting, Integrated Plan data, Behavioral Health External Quality Review, triennial audits, penetration-rate calculations, special-population counts, and the MEDS Monthly Extract File. - Additional work: Staff training, request tracking through a ticket system, collaboration on reporting practices, and documentation of reporting methodology. - Notable requirements: More than 95% of reports must be delivered on time, and methodology must be documented for more than 95% of completed reports. Proposers must have at least three years of relevant service experience within the past five years and at least three years of recent EHR experience, including myAvatar and myAvatarNX tables. - Budget limit: Proposed cost for the two-year base term may not exceed $200,000. - OEMs and vendors: No OEMs, resellers, or service vendors are identified by company name. Epic and myAvatarNX/Avatar are named platforms; the materials do not identify their manufacturers.

Description

San Mateo County Health, Behavioral Health and Recovery Services (BHRS) is seeking proposals from qualified firms to provide data and performance reporting support services. Work includes ad hoc and recurring reporting using Avatar and Epic electronic health record data, support for mandated County, State, and Federal reporting, report development during BHRS’s transition from Avatar to Epic, performance monitoring, methodology documentation, and staff training. The agreement term is two years, with a County option to extend for up to three additional years. Proposals exceeding $200,000 for the two-year term will not be considered.

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