Georgia Procurement Registry #PE-69000-NONST-2027-000000016

Turnkey NG911-capable CAD system for Lincoln County E911 Communications Center

Lincoln County is seeking a turnkey computer-aided dispatch (CAD) system for its E911 Communications Center. - Buyer: Lincoln County Board of Commissioners, Lincoln County, Georgia; end user is the Lincoln County E911 Communications Center. - Requested solution: A complete CAD system supporting three dispatcher positions and one management position, expandable to a fourth dispatcher position. - Products and quantities: Three dispatcher workstation computers, each with at least 32 GB RAM, a 1 TB SSD, an Intel Core Ultra 7 265T CPU, and support for two or more monitors; CAD licenses for three dispatcher positions and one Director; servers/core hardware; and integrated real-time GIS mapping. The solicitation does not specify quantities for servers or mapping components. - Named OEMs, vendors, and existing systems: Motorola Solutions (including Motorola CallWorks ECW and Motorola 911 Datamaster), Relyant Communications, RapidSOS, Ryzyliant EZ911 (the current CAD system), GIS1 (County GIS data provider), Comtech/Allerium (associated with cellular ALI feeds), Esri (GIS-compatible data formats are preferred), and ImageTrend (referenced for statewide reporting-format considerations). These names identify existing systems, providers, integration targets, or compatibility considerations; no supplier is selected. - Key capabilities and integrations: Integrate with Motorola CallWorks ECW, RapidSOS, and ANI/ALI feeds; provide real-time mapping of caller and incident locations and unit locations/status; support dispatch and call-taking, mobile or field-device use, reporting and data export, administration, security, and redundancy/failover. - Implementation and support: Include installation, configuration, integration, testing and acceptance, cutover planning, training, documentation, warranty, maintenance, and technical support. Itemize one-time and annual support/maintenance charges, including five years of annual pricing. - Optional, separately priced items: GCIC interface, conversion of data from Ryzyliant EZ911, additional dispatcher positions, and mobile-device licenses or other optional modules. - Notable requirements: Provide a complete turnkey solution, describe technical compliance and total cost of ownership, and support expansion beyond the initial three dispatcher positions.

Description

Lincoln County is seeking proposals for a modern, Next Generation 911 (NG911)-capable Computer-Aided Dispatch system for its E911 Communications Center. The selected vendor will provide a turnkey solution, including hardware, software, licensing, installation, configuration, testing, training, documentation, warranty, and ongoing maintenance. The system must support three dispatch positions and a management position, integrate with existing communications systems and data providers, and support mobile and field operations. Proposals are due December 30, 2026, at 2:00 PM ET.

View original listing