Quebec SEAO #2027-TI-001

Renewal of Emergensys CAD/RAO maintenance, support, subscriptions, and licenses

The Régie intermunicipale de police Richelieu-Saint-Laurent plans to renew support and licensing for its Emergensys CAD/RAO system. - Government buyer: Régie intermunicipale de police Richelieu-Saint-Laurent; no specific sub-agency or office is identified. - OEM: Solutions Emergensys Inc. is identified as the sole designer, owner, and copyright holder of the software suite. - Requested services: Renewal of Application Maintenance and Support Service (SESA), technical support, subscriptions, and licenses for the Computer-Aided Dispatch (CAD/RAO) system and associated modules. Includes maintenance, software updates, and source-code modifications; no quantities or part numbers are provided. - Notable requirement: The notice says only Solutions Emergensys Inc. can modify the source code and provide updates and maintenance while preserving system integrity, performance, and warranty. - Term and value: A 12-month renewal is planned. The estimated contract value is not disclosed.

Description

The Régie intermunicipale de police Richelieu-Saint-Laurent intends to renew its Application Maintenance and Support Service (SESA) agreement, subscriptions, and licenses for its Computer-Aided Dispatch (CAD/RAO) system and associated modules. The services are for January 1 through December 31, 2027, and include technical maintenance, support, software updates, and licensing. The notice identifies Solutions Emergensys Inc. as the sole designer, owner, and copyright holder of the software suite and states that it is the only company able to provide the required source-code modifications and maintenance. The notice precedes an intended sole-source contract; the estimated value is not disclosed.

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