SAM #RFI-CO-424402-UCC

NCIA requests industry input on a future enterprise UCC capability for NATO

NCIA is seeking industry input to shape a future NATO Enterprise Unified Communications and Collaboration (UCC) capability. - Opportunity: Planning-only request for information, not a solicitation or request for bids. The notice is RFI-CO-424402-UCC. - Agency: NATO Communications and Information Agency (NCIA), NCIA Acquisition. The Department of Commerce published the notice; responses should follow NCIA’s submission instructions in the RFI attachment. - Potential scope: Transition existing voice, video teleconferencing, messaging, and collaboration services to an integrated UCC capability, including discovery, design, site-readiness assessments, integration, pilots, phased migration, testing, training, adoption support, coexistence and rollback planning, and ongoing support. - Scale: Approximately 29,000 users, 750 meeting rooms, 80,000 endpoints, and 57 entities. - Capabilities sought: Voice, video, messaging, presence, meetings, digital learning and events, business-to-business and business-to-consumer federation, AI-enabled functions, endpoint interoperability, enterprise integration, resilience, and deployments separated by security environment. - Industry input: NCIA seeks feedback on its draft problem statement, available capabilities and solutions, performance outcomes, competition, efficiency, acquisition approaches, risks, and concerns. - Participation and dates: Companies from NATO member countries may respond. Written responses are due December 3, 2026. An industry workshop is planned for November 17–19, 2026, in Izmir, Türkiye. - Named vendors, OEMs, products, quantities to purchase, and technical specifications: None are identified. No contract value or period of performance is provided.

Description

The NATO Communications and Information Agency (NCIA) s conducting pre-competitive market engagement to gather input on potential solutions to support the upcoming acquisition for the transition of NATO Enterprise voice, video teleconferencing and messaging services to an integrated Unified Communications and Collaboration (UCC) capability. To that end, NATO is issuing the attached Request for Information (RFI) and holding a dedicated workshop at NATO Edge to solicit feedback from capable and interested industry partners.

This RFI is issued for planning purposes only and is not a request for bids. It is part of NCIA’s effort to engage early to inform and ensure it has a clear understanding of the marketplace, available capabilities, and potential acquisition strategies.

NCIA values your insight and invites you to review and comment on its draft high level problem statement with a view to providing recommendations for improving performance outcomes, competition, and efficiency; and identifying any risks or concerns that should be considered during planning.

Feedback can be provided in writing in accordance with submission instructions and/or by attending a dedicated industry engagement Unified Communications and Collaboration Solution Workshop at NATO Edge, taking place on 17-19 November in Izmir Türkiye, where NCIA will respond to clarifying questions and invite comments from participants.

Submission instructions and additional details can be found in the enclosure to this RFI.

Submit responses no later than 12:00 hours Central European Time (CET) on 03 December 2026.

Do NOT submit your RFI response to the Department of Commerce. Submission instructions and additional details can be found in the RFI (attached).

The NCIA reference for this RFI is RFI-CO-424402-UCC, and all correspondence concerning this matter should reference this number.

NCIA thanks you in advance for your time and input, and looks forward to engaging with you as it shapes this potential acquisition.  

View original listing