SAM #19ZA6026Q0008

U.S. Embassy Lusaka Mobile Phone Subscriptions and Services

The U.S. Embassy in Lusaka is seeking mobile subscriptions and related services for official Embassy use in Zambia. - Government buyer: U.S. Department of State, U.S. Embassy Lusaka, Procurement Unit. - OEMs and vendors: No OEMs, manufacturers, or service providers are named in the solicitation. - Monthly subscriptions for Government-furnished devices: 170 plans with 40 GB and 2,000 minutes; 40 with 20 GB and 1,500 minutes; 310 with 10 GB and 1,000 minutes; 15 data-only plans with 10 GB; and 15 voice-only plans with 500 minutes. Total: approximately 550 subscriptions. - Calling, messaging, and roaming estimates: The request includes calls within the Embassy group, within the provider’s network, and outside the network (10,000 minutes per category per year); international calls to South Africa, Kenya, Malawi, the United Kingdom, the United States, Ethiopia, the Netherlands, France, and the United Arab Emirates (2,000 minutes per destination per year); SMS within the Embassy group, within the network, outside the network, and internationally (10,000 messages per category); and roaming in those nine international destinations (5,000 minutes per destination per year). - Notable requirements: At least 90% network coverage in Zambia and broad 5G/LTE-or-newer coverage in Lusaka, surrounding areas, and provincial capitals; data rollover; itemized billing; and 24/7 customer support. Services must support voice, data, SMS, voicemail, international calling, and roaming. - Cybersecurity: A cybersecurity supply-chain risk-management questionnaire or acceptable third-party assessment, such as ISO 27001 or SOC II, is required.

Description

Notice Type: Combined Synopsis/Solicitation Title: Mobile Phone Services – U.S. Embassy Lusaka, Zambia Solicitation Number: 19ZA6026Q0008 NAICS Code: 517112 Set-Aside: None (Unrestricted) Place of Performance: Lusaka, Zambia Response Date: 20 November 2026, 5:00 p.m. CAT Point of Contact: Lusaka-procurement@state.gov | +260 211 357000

Description: The U.S. Embassy in Lusaka, Zambia, requests quotations for mobile phone services for official Embassy use. The contractor will provide voice, data, SMS, voicemail, international calling, international roaming, itemized billing, and 24/7 customer support for about 550 subscriptions on Government-furnished devices. The contractor must provide at least 90% network coverage within Zambia, with 5G/LTE or newer technology widely available in Lusaka, the surrounding areas, and the provincial capitals.

The Embassy will award a single indefinite-delivery/indefinite-quantity (IDIQ) contract with a one-year base period (2 January 2027 – 1 January 2028) and four one-year option periods. 

The Embassy will award to the responsible offeror whose quotation offers the best value, using comparative evaluation under FAR 13.106-2(b)(3). Each quotation must include a completed Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire or an acceptable third-party assessment, such as ISO 27001 or SOC II. The Embassy will rate it go/no-go. Offerors must be registered in SAM.gov when they submit their quotations.

Pre-Quotation Conference: 3 November 2026, 10:00 a.m. (local time), U.S. Embassy Lusaka. Contact Lusaka-procurement@state.gov by 28 October 2026 to attend.

Submission: Email quotations to Lusaka-procurement@state.gov in English, in MS Word, Excel, or PDF format. Each email must be under 30 MB. The Embassy will not accept late or incomplete quotations. See the attached RFQ for full requirements, clauses, and evaluation criteria.

View original listing