San Bernardino County ePro #AGENCY27-PURC-6552

Electronic document accessibility remediation services for San Bernardino County

San Bernardino County is seeking a provider to remediate electronic documents for accessible publication on County websites. - Government buyer: San Bernardino County, Purchasing Department. - Service requested: Electronic document accessibility remediation for PDFs and Microsoft Word, Excel, and PowerPoint files, covering both a legacy backlog and newly created documents. - Estimated backlog: 9,478 documents, or about 109,331 pages. - Ongoing estimated volume: approximately 95 documents per week; the County guarantees no minimum volume. - Accessibility requirements: meet WCAG 2.1 Level AA and, for PDF deliverables where consistent, PDF/UA. Work must include automated checks and manual testing, including assistive-technology verification. - Quality and security requirements: zero errors on automated checks; U.S.-only data storage and processing; SOC 2 Type II or ISO 27001 certification; encryption; per-document compliance reports; and at least a 90-day warranty with no-cost correction of defects. - Pricing is per page, with payment only for pages submitted and accepted. Proposers must explain how page counts are calculated, including for oversized pages, spreadsheets, and non-paginated formats. - OEMs and vendors: No specific OEM or vendor is named in the opportunity.

Description

San Bernardino County Purchasing Department is seeking proposals for electronic document accessibility remediation services. The scope includes remediating electronic files, such as PDF, Word, Excel, and PowerPoint documents, intended for publication on County websites to meet accessibility requirements. The RFP describes conforming documents as passing automated checks and manual assistive-technology testing and meeting applicable WCAG 2.1 Level A and AA criteria. The contract period is stated as a maximum of five years, with an option to extend for three additional one-year periods.

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