San Antonio Water System Ionwave #26-17094 (RE-BID) Addendum 1

SAWS Splunk Enterprise Subscription Renewal and Standard Success Plan

San Antonio Water System is seeking a renewal of its Splunk data-monitoring subscription and related support plan. - Buyer: San Antonio Water System (SAWS), a local government utility in San Antonio, Bexar County, Texas. - OEM: Splunk is the named manufacturer; no other product OEMs are identified. - Products and services: - Splunk Enterprise Term License subscription, sized for up to 150 GB of daily data ingestion; no part number or unit quantity is specified. - Splunk Standard Success Plan; no part number or quantity is specified. - Intended use: Centralized collection, monitoring, analytics, visualization, and reporting across SAWS IT and operational technology environments, including continued monitoring and integration of SCADA network data. - Vendor requirement: Respondents must have an active Texas Department of Information Resources (DIR) contract and be registered as a DIR reseller for Splunk. - Term and payment: One-year initial subscription term, with potential annual renewals at SAWS’ discretion; payment is annual.

Description

SAWS is soliciting quotes for a Splunk Enterprise Term License subscription with a Standard Success Plan supporting up to 150 GB of data ingestion per day. The platform will support centralized data collection, monitoring, analytics, visualization, and reporting across SAWS' technology environment, including continued integration and monitoring of SCADA data. The proposed term is January 1, 2027, through December 31, 2027, with annual renewals possible if SAWS determines an extension is favorable based on price and service; payment will be made annually. Vendors must have an active DIR and be a registered DIR reseller for Splunk.

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