Texas DIR/ESBD #RFP-774-222172130

Consulting services for a Diabetes Patient Navigation Program needs assessment and strategic plan

Texas Tech University Health Sciences Center at El Paso is seeking a consulting partner to assess needs and design a diabetes patient navigation program for the El Paso and Borderplex region. - Government buyer: Texas Tech University Health Sciences Center at El Paso (TTUHSC EP), part of the Texas Tech University System; Purchasing Office. - Requested service: One consulting engagement to complete a comprehensive needs assessment and strategic plan for a sustainable, scalable Diabetes Patient Navigation Program. - Scope: Assess institutional capacity, existing services, patient and provider needs, care-coordination gaps, community resources, and comparable program models. Recommend the program model, staffing, workflows, partnerships, financial approach, implementation phases, and performance measures. - Sites and stakeholders: Engage TTUHSC EP leadership, Clinical Operations, clinical departments, patients, and community stakeholders. Assess pilot feasibility at Texas Tech Physicians of El Paso's Alberta Avenue clinics, with possible future expansion to Northeast and Transmountain clinics. - Deliverables and requirements: Final written needs assessment and strategic plan, supporting materials, and presentation; electronic editable deliverables; initial site visits and stakeholder meetings are expected in person; progress updates at least every two weeks. - Important boundary: This engagement is for assessment and planning. Program implementation and ongoing operation are excluded unless separately authorized. - OEMs and vendors: No product manufacturers or external consulting vendors are named in the materials. Potential competitors include healthcare and management consulting firms listed below. - Solicitation reference: RFP 774-222172130.

Description

Texas Tech University Health Sciences Center at El Paso seeks proposals from qualified consulting firms to assess needs and develop a strategic plan for a Diabetes Patient Navigation Program serving patients in El Paso and the Borderplex region. The work includes evaluating existing services and care-coordination gaps and recommending a comprehensive, sustainable, and scalable centralized navigation model with input from institutional leadership, clinical departments, patients, and community stakeholders. The program is intended to improve coordination across providers, specialty clinics, pharmacies, diagnostic services, diabetes education, financial assistance, and community resources. The initial pilot is anticipated at Texas Tech Physicians of El Paso's Alberta Avenue clinics; implementation and operation of the program are not included unless separately authorized.

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