SAM #2027-R-007

Senate Employee Wellbeing Application, Implementation, and Support

The U.S. Senate Office of the Sergeant at Arms is seeking an enterprise wellbeing application and related delivery and support services for its Employee Assistance Wellbeing Program. - Government buyer: United States Senate, Office of the Sergeant at Arms (SAA), supporting the Senate Employee Assistance (EAP) Wellbeing Program. - Procurement: A secure, customizable wellbeing platform accessible on desktop and mobile, with licensing offered in five user tiers from 1–500 through 4,001–8,000 users for the base period and option period. - Required capabilities: Centralized Senate-approved resources, programs, events, communications, educational opportunities, workgroups, and customizable wellbeing challenges; interactive calendar; Senate branding; reporting; enrollment and access-code management; and administrator content controls. - Implementation and support: Contractor implementation, configuration, hosting, maintenance, technical and security support, administrator training, and end-user help desk. Help desk coverage is required from 8:00 a.m. to 8:00 p.m. ET, excluding weekends and holidays. - Security and control: The application must support secure authentication integration with the Senate’s designated identity and access management environment, OKTA. The Senate retains content and administrative control. - Scope boundary: The application is not intended to provide clinical services or direct-to-employee medical, counseling, therapy, or work/life services. - Named OEMs/vendors: No wellbeing application OEM or provider is identified. OKTA is named as the Senate identity and access management environment for integration. - Period: One 12-month base period and one 12-month option period, exercisable at the SAA’s discretion.

Description

The United States Senate office of the Sergeant at Arms (SAA) requires a Contractor to provide, implement, configure, host, maintain, and support a secure, fully customizable employee wellbeing application that serves as a centralized digital portal for organization-approved wellbeing programs, resources, events, educational opportunities, and engagement activities.

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