Opportunity
Metropolitan Transportation Commission Bonfire #RFP-29241
MTC Operations Center Staffing and Management Services
Posted
October 22, 2026
Respond By
December 04, 2026
Identifier
RFP-29241
NAICS
488490, 488999
The Metropolitan Transportation Commission (MTC) is seeking an operational services contractor to run and staff its 511 and Express Lanes Operations Centers. - Government buyer: Metropolitan Transportation Commission (MTC), a regional transportation agency; no sub-agency or specific office beyond the two operations centers is identified. - Services requested: - Staff and manage the 511 Operations Center for MTC’s 511 Traveler Information Program. - Staff and manage the Express Lanes Operations Center for the Bay Area Express Lanes Program. - Maintain coverage during normal operating hours and transportation-network emergencies, and coordinate with Caltrans District 4, the California Highway Patrol, local transit agencies, and MTC’s other contractors. - OEMs and vendors: No OEMs, prospective vendors, or named contractors are identified. Caltrans District 4 and the California Highway Patrol are named coordination partners, not vendors. - Notable requirements: The centers support real-time transportation operations; the notice states that current operations-center staff are not unionized. No products, part numbers, or quantities are specified.
Description
The Metropolitan Transportation Commission (MTC) seeks proposals for an Operational Services Contractor to provide staffing and management services for its 511 Operations Center and Express Lanes Operations Center. The contractor will support real-time operations for MTC’s 511 Traveler Information and Bay Area Express Lanes Programs, coordinating and managing both functional areas. The scope includes staffing coverage during normal operating hours and emergencies affecting the transportation network, as well as coordination with Caltrans District 4, the California Highway Patrol, local transit agencies, and other MTC contractors. Required submissions include a proposal, cost proposal forms, financial statements, required forms, and project bonds.