Cherokee Nation Procurements #164992

NetApp onsite support and warranty renewal for CNE equipment

Cherokee Nation Entertainment is seeking renewal proposals for NetApp support and warranty coverage for equipment located in Catoosa, Oklahoma. - Buyer: Cherokee Nation Entertainment, LLC (CNE), a wholly owned tribal company of the Cherokee Nation. - OEM: NetApp; no other vendors are named in the procurement materials. - Services requested: 22 units of SupportEdge Premium 4-hour onsite support (NTAP-CS-O2-4HR) and 22 units of warranty extension (NTAP-CS-WARRANTY-EXTENSION), covering the same 22 equipment serial numbers. - Eighteen units of each service have approximately ten months of coverage; four units of each have approximately two months of coverage. - Notable requirements: Proposals must meet CNE data-protection and security standards, restrictions on generative AI use, and applicable insurance requirements. - Performance: Renewal coverage begins at a common start point, with different end points for the two coverage groups; this is a time-limited renewal, not an annual subscription.

Description

Cherokee Nation Entertainment, LLC is soliciting bids for the NetApp 2026 Renewal. The listed requirements include NetApp SupportEdge Premium 4-hour onsite support and warranty extensions for equipment at Catoosa, Oklahoma, with service periods beginning December 1, 2026; see the attachments for the full specifications. Bids must be submitted by email by October 28, 2026, at 12:00 PM Central Standard Time, using the required bidder response materials. The procurement is subject to Cherokee Nation TERO regulations, and proposals may be negotiated before award.

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