Federal Register #2026-21707

NSF Customer Experience Feedback Collection Renewal

The National Science Foundation (NSF) is seeking OMB clearance to renew a customer-experience feedback collection, not to purchase products or services. - Government agency: National Science Foundation (NSF); the collection was submitted to the Office of Management and Budget (OMB) for review. No specific NSF sub-agency or office is identified. - Purpose and activities: Gather feedback to improve federal services and programs through approximately five types of activities, including surveys, focus groups, user testing, and interviews. - Estimated collection volume: Approximately 2,001,550 annual responses and 101,125 annual burden hours. - Participation requirements: Activities are intended to be voluntary, low-burden, low-cost, and noncontroversial, and to target people with experience or potential experience with the relevant programs. - OEMs and vendors: None identified. - Procurement items: No products or contracted services, part numbers, or quantities are requested.

Description

The National Science Foundation submitted a proposed information collection to OMB for review and clearance under the Paperwork Reduction Act of 1995. The collection will gather customer and stakeholder feedback through activities such as surveys, focus groups, user testing, and interviews to help improve Federal service delivery and programs. NSF estimates approximately five types of activities, 2,001,550 annual responses, and 101,125 burden hours. Written comments were requested within 30 days of publication.

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