Los Angeles County Office of Education (LACOE) Planet bids #RFP1822-26/27

LACOE cloud Student Information System and implementation services

LACOE is seeking a cloud-based Student Information System to manage educator-preparation participants, credentialing pathways, and related program operations. - Buyer: Los Angeles County Office of Education (LACOE), Educator Preparation Unit (EPU); Procurement Services is also identified in the materials, with the Controller’s Office referenced in the initial release. - Requested solution: One secure, unified, web-based Student Information System (SIS) for 10 programs and 17 credentialing pathways, supporting about 1,700 active participants and 10,000 course enrollments. No specific SIS OEM, brand, product model, or part number is designated. - Capabilities: Application and enrollment workflows; course scheduling and records; attendance, assignments, grades, and transcripts; credential recommendations; employment and mentor/supervisor tracking; accommodations, 504 plans, and interventions; tuition and payment tracking; communications, reporting, analytics, and a candidate self-service portal. - Integration and migration: Canvas LMS integration is required to synchronize grades, assignments, attendance, and progress. Migration from four FileMaker databases is preferred. Fiscal and payment integration with All Paid/QuickBooks or a proprietary system is sought; support for future integrations is also preferred. - Implementation and support: The provider must configure and maintain the system; plan onboarding, workflows, milestones, and go-live; deliver live and train-the-trainer instruction with documentation; and provide ongoing updates and technical support with defined escalation and response procedures. - Notable requirements: Protect student information and meet cybersecurity requirements; use U.S.-based cloud hosting unless otherwise approved; and observe restrictions on using LACOE data with generative AI. Capacity and access needs include about 20 administrators, 50 limited staff/instructor users, and 400 view-only/participant users. - Pricing requested: Tiered recurring pricing by user and course enrollment, with one-time and recurring costs for implementation, training, hosting, maintenance, and optional add-ons. Pricing baselines are 1,700 users or 10,000 enrollments; the pricing template covers an initial year plus four option years. - Named prospective bidders (not selected providers or required OEMs): Akkodis, Inc.; Ardent Technologies INC; Birdi Systems Inc.; BocaVox LLC; BoozDNA LLC; BuzzClan, LLC.; Commercial Programming Systems, Inc.; CoreBackend LLC; Crocus LLC; Evolve Blue; Floral Park Consulting LLC; FSH Technologies; INTERFACE HUMAN INC; Kaygen, Inc.; Noblesoft Technologies Inc; PowerSchool Corporation; RIPCORD INC.; Savvas Learning Company LLC; and Systechcorp Inc.

Description

The Los Angeles County Office of Education Educator Preparation Unit is seeking proposals for implementation, configuration, and maintenance of a secure, web-based Student Information System. The system will support participant management across applications, enrollment, workflows, communications, and reporting, as well as ongoing updates, technical support, and data security compliance. The scope includes supporting 17 credentialing pathways, integration with Canvas, and migration of historical data from four FileMaker databases. The contract's initial term runs through June 30, 2027, with up to four additional one-year options.

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