Opportunity
Alberta Purchasing #25-1738
City of Calgary award for BMC Helix service management software and related services
Posted
October 22, 2026
Identifier
25-1738
NAICS
541513
The City of Calgary awarded BMC Helix Canada Inc. work for its BMC Helix service management platform. - Government buyer: City of Calgary. - Awarded vendor and named OEM: BMC Helix Canada Inc.; the solution is BMC Helix, formerly BMC Remedy. - Scope: software subscription licensing, updates, support, professional services, and training. - The platform supports integrated workflows across multiple City business units and is considered critical to City operations. - Award amount: $2,516,808.99. - The notice does not provide product quantities, part numbers, or a period of performance.
Description
BMC Helix Canada Inc. will provide software subscription licensing, updates, support, professional services, and training for the BMC Helix solution (formerly BMC Remedy). The IT Service Management platform supports integrated workflows across multiple City of Calgary business units and is described as critical to City operations. The notice states that the procurement is a direct award under trade agreement exception TAEX-07. An award amount of 2,516,808.99 is listed; the estimated value is not disclosed.