Alberta Purchasing #AB-2026-07055

Integrated Online Survey and Panel Management Platform for the City of Calgary

The City of Calgary is seeking a survey and research-panel platform with implementation and ongoing support for its Corporate Research Team. - Government buyer: City of Calgary, Corporate Research Team. - Procurement: A single-vendor integrated online survey and panel management solution. No OEM, product brand, or prospective vendor is named. - Platform needs: Support survey design, distribution, administration, analysis, and reporting, as well as citizen and stakeholder panels exceeding 10,000 members. No part numbers or item quantities are specified. - Notable requirements: Scalable capabilities, Canadian data hosting, strong security and privacy controls, accessibility compliance, and integration with the City's technology environment, including single sign-on. - Services requested: Three-month proof of concept, implementation, configuration, integration, training, support, maintenance, and ongoing account management. - Period of performance: Approximately nine years, including a three-month proof of concept; no annual subscription is specified. - Estimated value: $735,000.

Description

The City of Calgary seeks a single vendor to provide an integrated online survey and panel management solution for its Corporate Research Team. The platform will support survey design, distribution, administration, analysis, and reporting, as well as management of citizen and stakeholder research panels exceeding 10,000 members. Work includes implementation, a three-month proof of concept, configuration, integration, training, support, maintenance, and account management. The solution must include capabilities such as Canadian data hosting, security and privacy controls, accessibility compliance, and integration with the City's technology environment, including single sign-on.

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