City of Jacksonville #18294-27

Jacksonville JFRD EOC satellite communications, voice, and maintenance services

The City of Jacksonville is seeking a single-source package of satellite communications and maintenance for Jacksonville Fire and Rescue Department emergency operations. - Government buyer: City of Jacksonville, Information Technologies / Technology Solutions Department, supporting the Jacksonville Fire and Rescue Department Emergency Operations Center (JFRD EOC). - Vendor and OEMs: SkyBase Communications LLC is the proposed supplier and exclusive provider of FloridaSatNet channels. IP Access International, LLC develops and provides the proprietary SuperGIG, RedPHONE, and managed Starlink services. Starlink and Iridium services are also included. - Products and services requested: Four managed Starlink 50 GB/month plans with terminals; RedPhone network hardware/services; eight SuperGIG 500 GB renewals; SkyVoice voice plans; SkyBand and COTM antenna inspections; FloridaSatNet service for 29 handheld satellite phone/push-to-talk units; five private talkgroups; and a shared 1,000-minute Iridium bundle. See the line-item lists for part numbers and quantities. - Notable requirements: Support must work with Jacksonville’s existing emergency communications equipment and provide backup voice and data for emergencies and continuity of operations. The justification cites proprietary-service compatibility and the potential need to replace existing equipment if an alternative is used. SuperGIG data is valid for up to 12 months or until consumed, with additional usage charged at $45/GB. Voice plans carry 12-month agreements; FloridaSatNet phone use is $1.29/minute and SMS is $0.60/message. Antenna maintenance includes two visits per year and a 10% discount on repair labor and parts. - Value and duration: Not-to-exceed amount is $122,059. The stated service period is 11 months; several quoted plans and renewals have 12-month terms.

Description

The City of Jacksonville is procuring satellite communications services supporting existing emergency response and continuity-of-operations capabilities. Services include portable satellite phones, mobile deployable units, and fixed-site communications equipment for backup voice and data communications during emergencies and outages. The source describes a single-source purchase from SkyBase Communications LLC for JFRD EOC satellite services. The service period is November 1, 2026, through September 30, 2027, with a total not-to-exceed amount of $122,059.

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