Opportunity

Quebec SEAO #20178295

Ambulance in-vehicle terminal software for 122 vehicles

Posted

October 22, 2026

Respond By

November 04, 2026

Identifier

20178295

NAICS

541519

CCSLL plans to procure ambulance in-vehicle terminal software for emergency medical services in the Laurentides and Lanaudière regions. - Government buyer: Corporation des partenaires pour les communications santé des Laurentides et Lanaudière, through the Centre de communication santé Laurentides Lanaudière (CCSLL). - Intended supplier and OEM: Groupe SYNOVO North America is identified as the intended supplier of the software. - Product requested: In-vehicle terminal software for 122 ambulances; no part number is provided. - Receive ambulance call cards. - Exchange data in real time and bidirectionally with SYMRAO dispatch software. - Support entry of information required for Quebec Ministry of Health and Social Services prehospital forms. - Notable procurement detail: The notice describes an intent to procure directly from the identified supplier, citing specialized requirements and supplier expertise.

Description

The procurement is for in-vehicle terminal software for 122 ambulances serving the Laurentides and Lanaudière regions. The software must receive call cards, exchange data in real time and bidirectionally with the SYMRAO dispatch software, and support entry of information for prehospital forms required by Quebec’s Ministry of Health and Social Services. The organization intends to award a supply contract directly to Groupe SYNOVO North America rather than conduct a competitive call for tenders. The contract duration is 36 months, with renewal options of 12 months plus 12 months.

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