SAM #2027-LGD-0087

Library of Congress market research for 25 rugged Android mobile barcode scanners and annual support

The Library of Congress is researching rugged mobile barcode-scanning devices and ongoing support for inventory work at its offsite facilities. - Buyer: Library of Congress (LOC), Contracts Services. - Procurement context: This is a Request for Information for market research, not a formal solicitation or award. - Requested devices: 25 rugged, lightweight Android enterprise mobile computers with integrated 1D/2D barcode scanners. No scanner manufacturer, OEM, or reseller is named. - Key device requirements: Approximately 10 oz or less; multi-touch 6-inch Full HD display rated at 450 nits or better; 6–8 GB RAM and at least 64 GB internal storage; 13 MP or better rear camera; Wi-Fi 6 or better; USB-C charging; replaceable battery; and an optional trigger accessory. - Durability and management: Devices must withstand a 1-meter drop, meet IP65 and IP68 ingress-protection ratings, and allow software and security settings to be managed through Microsoft Intune. Devices must be TAA compliant and support the LOC’s FETCH inventory software; software use on the LOC network requires OCIO approval. - Support services: An annual maintenance plan for the devices includes software updates and licenses, parts and labor, travel for maintenance visits, accidental-damage and hardware-failure repair or replacement, and manufacturer-authorized technician service. Repair or replacement is required within one week of receipt for repair. - Technical support and security: Unlimited telephone, email, and virtual support is required, including free point upgrades during the plan. Email response is required within four business hours or the next day for after-hours requests. Vulnerabilities must be remediated within 30 days for high-priority, 180 days for medium-priority, and 360 days for low-priority findings.

Description

This is a Request for Information (RFI) to obtain capability statements and potential feedback for an upcoming Library of Congress (LOC) requirement.

Specifically, the Library of Congress (Library) requires support to procure twenty-five (25) rugged, smartphone-style enterprise mobile computers built with an integrated barcode scanner for fast data collection in library environments. The smartphone-style enterprise mobile computers shall have an Android OS, be lightweight, contain touchscreen capabilities, USB charging, contain a replaceable battery, and have an optional trigger accessory available. The smartphone-style enterprise mobile computers shall support support the Finding EnvironmenT for Collected Holdings (FETCH) software to maintain the Library’s inventory at the offsite facilities, include an ongoing annual maintenance plan, software updates, hardware repair and replacement for each device.

In order to obtain this information, the Library is seeking capabilities statements, rough orders of magnitude estimates, input on the Statement of Work, or any other information your business would care to provide in order to help the Library understand the possible solutions available on the commercial marketplace.

All information received shall be reviewed to help the Library inform its possible future acquisition decisions relating to this requirement. Participation in this RFI is voluntary only and is no guarantee of future business.

As an RFI, this is NOT an official solicitation. The Library is not seeking to obtain official proposals at this time as a result of this notice. The Library is seeking outside information from potential offerors as a way to perform supplemental market research. No contract shall be awarded as a result of this RFI. This notice solely constitutes market research. Under NO circumstances shall any expenses be repaid as a result of contractor engagement with RFI this notice.

Offerors are encouraged to ask questions or provide feedback so that the LOC may enhance its understanding to reflect a more accurate business environment. Attached is a draft Statement of Work. Offerors are encouraged to provide feedback on this document as well, and all comments/questions/suggestions shall be considered (this is not a guarantee that they will be answered or reflected in the final solicitation).

Finally, rough orders of magnitude in terms of pricing is also being asked for. Please note, these would be estimates only and serve only the purposes of market research. These are NOT official quotes, but are considered to be high level rough ballpark estimates of other marketplace solutions.

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