Massachusetts COMMBUYS #BD-27-1025-DOCCF-1043-134584

On-call maintenance and technical support for Souza Baranowski Correctional Center’s existing Integrated Security System

The Massachusetts Department of Correction is seeking on-call maintenance and technical support for the existing Integrated Security System at Souza Baranowski Correctional Center. - Government buyer: Commonwealth of Massachusetts, Executive Office of Public Safety & Security, Department of Correction; DOC Fiscal Services. The system is at Souza Baranowski Correctional Center in Lancaster. - Scope: One contractor to diagnose, maintain, and repair the existing system, including preventive and corrective maintenance, recovery planning, system documentation, inventory and baseline reporting, and support for approved interfaces. Replacement, modernization, new subsystems, and unrelated construction are excluded. - Existing OEMs, vendors, and technologies: Dell, VMware, GE (including Cimplicity), Emerson, DeTekion Security Systems, Senstar, International Fiber System, Bosch, Dukane, Juniper, and Tripp Lite. The installed environment also includes GE and Emerson programmable logic controllers, CCTV, intercoms, duress alarms, door controls, perimeter detection, servers, operator workstations, network equipment, and UPS equipment. - Services and pricing: The procurement identifies one general ISS maintenance and support service, with no equipment part numbers or fixed service quantities. Bidders must provide hourly rates and projected annual hours for a Project Manager, Senior Engineer, Engineer, and Technician across scheduled daytime, overnight on-call, and weekend/holiday emergency support. A fixed annual and overall ceiling applies; unlisted costs are not payable. - Operational requirements: Emergency coverage is 24/7. The RFR gives a general one-hour on-site response requirement but specifies a two-hour arrival requirement for Priority 1 incidents. Bidders must demonstrate relevant system experience and provide a staffing and dispatch plan, technician resumes, valid certifications or licenses, and detailed references with recommendation letters. Personnel attending the conference or site visit are subject to facility access and background screening. - Term: The RFR describes a two-year initial term and renewal options, but its renewal descriptions conflict: it refers to two options of up to two years each in one section and four options of up to one year each in another. The maximum duration is therefore inconsistent across the solicitation.

Description

The Massachusetts Department of Correction is seeking a contractor to maintain, diagnose, and repair the existing Integrated Security System at Souza Baranowski Correctional Center. The work includes corrective and preventive maintenance and technical support. The contract does not authorize design, procurement, installation, or commissioning of a replacement system. The listed contract period is July 1, 2027 through June 30, 2037.

View original listing