San Diego Metropolitan Transit System Planet bids #G3261.0-27

MTS Drupal Website and Intranet Development, Maintenance, and Support

San Diego Metropolitan Transit System seeks a contractor to develop, maintain, and support its public website and intranet. - Buyer: San Diego Metropolitan Transit System (MTS), Purchasing/Procurement Department; Information Technology (IT) Department is involved in network access and security. - Requested services: Drupal development, maintenance, and support for MTS’s internet site and intranet, including hosting-related technology expenses. The solicitation is identified as RFP G3261.0-27. - Estimated pricing quantities over the full term: 2,100 hours of professional development and maintenance services (420 hours per year) and 60 months of technology expenses (12 months per year). These are proposal estimates; prices are not specified. - Technology environment: Drupal 10.6.15 for the public site and Drupal 7.x for the intranet, with related Linux, PHP, and Apache components. Work includes enhancements, integrations, web forms, analytics, translation support, and coordination of downtime and performance. - Key requirements: Address hot-fix website issues within 24 hours; meet WCAG 2.1 Level AA or later applicable requirements; support cybersecurity and accessibility remediation; monitor browser and mobile compatibility; and provide staff accessibility guidance or training when requested. Standard support is during weekday business hours, with after-hours support for deployments and security updates. - Network access and security: Contractor access is through Citrix and requires MTS approval, individually assigned accounts, data protection, security-incident reporting, and removal of access when no longer needed. Accounts are available for up to one year and require renewal. - Named organizations and platforms: MTS, PlanetBids (proposal submission platform), Drupal, Citrix, Linux, PHP, and Apache. No specific OEM or branded product is designated as a required purchase. - Contract structure: Two base years plus three one-year options, for up to five years total. This is not described as an annual subscription.

Description

MTS is seeking qualified firms or individuals to provide internet and intranet development and maintenance services in accordance with the solicitation's scope of work. The RFP includes professional development and maintenance services and technology expenses, with two base years and three option years. Proposals must be submitted electronically through PlanetBids, with technical documents and required forms in a single PDF and the cost pricing form as a separate Excel file. The response deadline is December 15, 2026, at 4:00 p.m. Pacific Time.

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