Saskatchewan Tenders #202627-C19004122

Marketplace feedback on Saskatchewan primary-care access and attachment registries

eHealth Saskatchewan is gathering supplier feedback on a draft province-wide primary-care access and patient-attachment solution. - Government buyer: Government of Saskatchewan, Ministry of Health; eHealth Saskatchewan, Procurement Services. - Opportunity status: This is an information-gathering RFI about a draft RFP, not a commitment to purchase or award a contract. No solution supplier, OEM, part numbers, or quantities are specified. - Core solution: A Patient Attachment Registry and Practitioner Panel Registry, including patient registration and prioritization, verified patient-practitioner attachment, panel-capacity visibility, conflict detection, reporting, audit trails, and patient-status tracking. - Data and integrations: Ingest and synchronize clinic panel data from EMRs, at minimum TELUS Med Access and QHR Accuro, using direct or equivalent standards-based integrations. Integration with Healthline 811 and MySaskHealthRecord is expected where feasible. - Additional capabilities: Clinic and practitioner capacity data; a public interactive map for searching available capacity by location; and tools and supplier assistance for initial panel cleanup and data-quality verification. - Services contemplated: Solution design, configuration, implementation, integration, testing, deployment, ongoing operations and support; consulting, stakeholder engagement, onboarding, change management, education and training; and go-live and stabilization support. - Notable requirements: Canadian storage and processing of personal health information; secure, accessible services; standards-based interoperability; support for diverse communities; and alignment with eHealth security requirements, including end-to-end encryption, multi-factor authentication, separation of customer data, and Active Directory or Microsoft Entra ID support. - Named OEMs and vendors: TELUS and QHR are named in connection with the required EMR integrations. The existing technology-environment overview also mentions Omnissa, Citrix, Microsoft, Dell/Dell EMC, VMware, Cisco, Imprivata, Red Hat, Google, Oracle, Infor Cloverleaf, F5, Lexmark, HP, Ricoh, and Zebra; these are not identified as required solution suppliers. - Supplier feedback sought: Comments on requirements and feasibility, risks, potential competition barriers, submission and pricing materials, and possible innovations. - Timing and term: The draft describes a three-year initial agreement with options for up to two additional two-year extensions. The registries are expected to be operational by the end of Q2; agreement start and end dates are not specified.

Description

eHealth Saskatchewan issued this Request for Information to gather marketplace feedback on a draft RFP for a Provincial Primary Care Access and Attachment Solution. The draft contemplates a Patient Attachment Registry and Practitioner Panel Registry, along with implementation, integration, change management, training, and support services. Respondents are invited to comment on requirements, feasibility, submission and pricing materials, competition barriers, risks, and possible innovations. The RFI is for information-gathering purposes and does not commit eHealth to procure goods or services.

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