Tennessee Department of General Services #RFP 34901-01651

Tennessee TITAN system maintenance, application development, and modernization services

Tennessee is seeking continued maintenance and modernization of its statewide TITAN traffic and law-enforcement system, not a replacement platform. - Government buyer: State of Tennessee, Department of Safety and Homeland Security; Research Planning and Development Division (TITAN Program). Tennessee Finance and Administration’s Strategic Technology Solutions group directs specified testing. - Scope: Maintain and support TITAN and its applications, interfaces, APIs, web services, databases, servers, and integrations; enhance existing applications and develop new Tennessee Highway Patrol and traffic-safety capabilities. Work also covers project management, testing, training, documentation, upgrades, and AI integration. - Named modules include eCrash, eCitation, eCrime, Trooper Activity, Incident/Offense, Overweight Assessment, DUI Tracker, Checkpoints, Homemade Trailer Inspections, Fatality Tracking System, Facilities Protection Activity, TOW, School Bus Inspection, and THP Paper Ticket Accountability. - Technologies and named companies: Microsoft technologies include .NET Framework and SQL Server; IBM FileNet is identified as a connected system; GitHub is used for code management. No contractor or bidding vendor is identified. - Notable requirements: Support more than 10,000 government and law-enforcement users, maintain existing connections to State, court, and local law-enforcement systems, and support State-hosted environments. Requirements include 99.99% availability, CJIS and State security compliance, security/vulnerability/processing testing, and 24/7 support. Provide six full-time technical resources, including a database administrator and five senior developers; at least four must work on-site, with a dedicated on-site project lead. The State owns newly developed source code. - Products and quantities: No equipment, software licenses, part numbers, or product purchase quantities are specified. Six technical resources are required as part of the services. - Value and term: Maximum contract liability is $8,000,000. The detailed pro forma describes a 60-month performance period; no option years are specified.

Description

The solicitation seeks a contractor to maintain and support the existing Tennessee Integrated Traffic Analysis Network (TITAN), including its applications, interfaces, APIs, and web services. Work also includes modifications and enhancements to existing applications and new development of Tennessee Highway Patrol and traffic safety applications, with input, testing, and approval from the TITAN administrative team. The State is not seeking a new or replacement system; the RFP states that maximum liability for the awarded contract period is not to exceed $8,000,000. The RFP also requires security, vulnerability, and processing tests as required by the Department of Finance and Administration’s Strategic Technology Solutions group.

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