University of Iowa Ionwave #18362 Addendum 2

RFI for University of Iowa Accounts Payable Automation and Invoice Processing Services

The University of Iowa is gathering market information on accounts payable invoice-processing automation and outsourcing for its Accounts Payable function. - Opportunity and buyer - Buyer: The University of Iowa, Accounts Payable; University of Iowa Health Care is included in reported invoice volumes unless otherwise noted. - This is an information-gathering RFI, not a formal solicitation; no award will result, and responses may inform a future RFP. No delivery model or go-live date has been selected. - OEMs and named vendors/platforms - Oracle: PeopleSoft Financials and Supply Chain Management (FSCM) 9.2 is the University's ERP, which it does not intend to replace. - Microsoft: Azure AI Document Intelligence/OCR is integrated with PeopleSoft; reported OCR accuracy is approximately 75%. - GHX is used for EDI invoice processing, but GHX and EDI invoices are excluded from the stated scope. - Okta is mentioned only as an example of a possible identity-management integration, not as a confirmed University system. - Requested service and volume - Information on AP automation and outsourced or managed standard purchase-order invoice processing; technology-only and hybrid models are also of interest. - The University processed 242,214 standard PO invoices in the reported annual volume. The service scope may cover invoice intake and capture, data extraction and validation, coding assistance, duplicate detection, 2-, 3-, and 4-way matching, exception handling, approvals, workflow automation, supplier communications, reporting, and payment readiness. - EDI/GHX invoices (163,810 in the reported volume), non-PO invoices, payment processing, check printing, vendor master management, vendor onboarding, and 1099/tax validation are out of scope. - Requirements and challenges - Solutions should address manual entry, missing PO details, duplicate invoices, and AP inbox management, while improving efficiency, invoice cycle times, touchless processing, supplier service, fraud controls, and scalability. - Matching and validation should support PO number, invoice date, invoice number, and payment terms. - Requested information includes AI, machine learning, OCR, fraud detection, integrations, implementation and support, operational metrics, service levels, pricing, references, and higher-education/public-sector experience. - Security and compliance considerations include at least SSAE 18 SOC 2 Type II standards and applicable privacy and data-protection requirements. University data generally must remain in the United States; offshore processing, hosting, support, or data access requires disclosure, and non-U.S. data access or handling requires prior written approval.

Description

The University of Iowa is seeking information from qualified providers about outsourced accounts payable invoice processing services and related technologies. The RFI requests information on providers’ capabilities, service delivery models, invoice processing and automation technologies, integrations, security and compliance, implementation, performance, and budgetary pricing. Standard purchase order invoices are in scope; EDI and GHX invoices are not. The RFI is for information-gathering purposes only, and the University states that no award will be made from it; information may inform a future RFP.

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