University Of Maryland Global Campus Bidlocker #92340

UMGC Managed Security Operations Center Services

The University of Maryland Global Campus (UMGC) is seeking one provider to operate and support its managed Security Operations Center. - Government buyer: UMGC, a constituent institution of the University System of Maryland; the solicitation identifies UMGC’s Office of Procurement Services and Technology department. - Requested services: One managed SOC provider for 24x7x365 monitoring, threat detection and hunting, incident triage, escalation and response coordination, threat intelligence, reporting, advisory support, and security program maturity services. - Implementation and support: One-time onboarding and implementation, including planning, discovery and design, configuration and integration, testing, validation, go-live, and stabilization. As-needed cybersecurity projects and labor may also be requested, with no guaranteed minimum utilization. - Technical and operational requirements: Integrate with UMGC’s existing security environment and approved tools; support applicable NIST, FERPA, and GLBA requirements; optimize SIEM use cases and policies; and provide a designated Service Operations Manager. - Security qualification: Offerors must hold either current ISO/IEC 27001 certification from an accredited certification body or a SOC 2 Type II attestation applicable to the proposed services. Supporting evidence is required, and the SOC 2 report is required before award. - Other notable requirements: The solicitation establishes a 3% MBE participation goal. The contract is identified as Tier 1 under Maryland’s Living Wage Requirements, which also apply to covered subcontractors. - Pricing requested: One-time implementation cost; recurring managed SOC pricing for the three-year base term and two optional renewal years; and fully burdened hourly rates and qualifications for as-needed labor categories. - Products and OEMs: No specific products, part numbers, product quantities, OEMs, or commercial vendors are named. - Attachment discrepancy: One attachment excerpt describes “Custom AI-Enabled Content Development” under RFP #92303 but provides no scope details; the other materials identify the managed SOC procurement as RFP #92340.

Description

The University of Maryland Global Campus is seeking a qualified provider for managed Security Operations Center (SOC) services. The scope includes 24x7x365 security monitoring, threat detection and analysis, incident response, threat intelligence, security reporting, and related advisory services. The RFP also describes implementation and related cybersecurity professional services, with an initial three-year term and two one-year renewal options. The solicitation sets a 3% Minority Business Enterprise subcontracting goal.

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