Lone Star College System Ionwave #RFP 26-09-07 Addendum 2

System-wide behavioral intervention and case-management software

Lone Star College System is seeking a system-wide behavioral intervention and case-management solution for its campuses. - Buyer: Lone Star College System (LSCS), Procurement Department. - OEMs and named vendors/platforms: No behavioral intervention software OEM or vendor is specified. Oracle PeopleSoft Campus Solutions is identified for a planned one-way integration; PeopleSoft HCM and Microsoft Entra ID are also named. Azure and AWS are cited as possible hosting environments. Ion Wave Technologies is identified as the bidding-platform provider, not as a behavioral software vendor. - Software requested: A secure case-management solution supporting Title IX and Clery incidents, behavioral intervention team cases, grade appeals, administrative referrals, and safety and disciplinary records. The notice does not specify a product model, part number, or purchase quantity. - Notable capabilities: Configurable intake and workflows; role-based access and confidentiality controls; case evidence and attachments; audit trails; reporting, notifications, and compliance support. - Services requested: Implementation planning, requirements and infrastructure assessment, data migration, integration and security assessment, project management, testing, documentation, training, knowledge transfer, and post-implementation support. Hosting/SaaS and annual support and maintenance pricing are also requested. - Key requirements: Describe accessibility compliance, integration methods and dependencies, privacy and security safeguards, hosting and subprocessor locations, backup and disaster recovery, recovery objectives, and end-of-contract data export. Support is expected during normal weekday business hours with a 24-hour turnaround. - Pricing and term: Provide a priced baseline with assumptions, unit pricing and a catalog discount for additional system-wide purchases. Implementation and training costs are requested in the first year. Pricing is requested for three years, with two possible one-year renewals by mutual agreement.

Description

Lone Star College System is seeking proposals for a behavioral intervention software solution for use throughout the System. The procurement includes unit pricing and requests a catalog or shelf discount for additional system-wide purchases; LSCS may award to more than one bidder and may make partial awards. The source describes migration of current information as part of the scope, and the Q&A identifies a one-way integration from PeopleSoft Campus Solutions as currently planned. Pricing is to remain effective for up to three years, with an option for two additional one-year renewals by mutual agreement.

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