SAM #36C26126Q1224

Motorola Astro Core P25 Radio System Maintenance and Support

The Department of Veterans Affairs is seeking maintenance and support for the VA Palo Alto Health Care System’s Motorola Astro Core P25 police radio system across three campuses. - Government buyer: Department of Veterans Affairs, Network Contracting Office (NCO) 21; end user is the VA Palo Alto Health Care System. - OEM: Motorola (Motorola Astro Core P25 system and associated radio equipment). - Equipment covered: Palo Alto, Livermore, and Menlo Park sites, including P25 core and UHF TDMA radio sites, GTR8000 repeaters, antenna systems, MCC7500E dispatch consoles, a logging recorder, and a KVL5000. - Requested service: A firm-fixed-price maintenance and support contract, with a 12-month base period and the possibility of up to six additional months of service. - Key service requirements: 24/7 emergency callback with a three-hour response; service desk and technical support; onsite and emergency repairs; preventive maintenance and testing; parts and labor; hardware repair and advanced replacement; security patches, software updates, and related implementation support. - Notable procurement requirement: Set aside for service-disabled veteran-owned small businesses.

Description

Reference the Performance Work Statement

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