University of Minnesota Ionwave #10484.2482711.JS Addendum 1

UMD Dining Services Replacement POS and Mobile-Ordering Solutions

The University of Minnesota Duluth is seeking replacement POS and mobile-ordering solutions for its Dining Services operations. - Buyer: University of Minnesota Duluth (UMD), Dining Services. - Requested solutions: - A replacement point-of-sale (POS) system for residential dining and retail locations. - Replacement mobile-ordering software, preferably integrated with the POS solution; UMD may consider separate products that work together. - Named systems and vendors: The solution must work with Atrium, UMD’s Campus Card program. Compatibility with Jamix and Nutrislice is preferred. No specific POS or mobile-ordering OEM is identified as the required provider. - Key capabilities and integrations: Support self-order kiosks, registers, back-of-house ticketing, and online ordering; handle meal-plan and block-plan redemption, credit cards, cash, and dining dollars; and support residential dining, retail, and catering operations. - Existing equipment UMD would like to continue using: 6 self-order kiosks, 6 back-of-house iPads, 2 Kitchen Display System screens, and 13 pinpads/swipers. - Approximate user base: 25 management users and 20–30 cashiers.

Description

UMD Dining Services is seeking to replace its legacy point-of-sale system and mobile-ordering software for residential dining and retail locations. The current system supports kiosks, registers, back-of-house ticketing, and online ordering; UMD would like to continue using its existing equipment, including six kiosks, six iPads, two kitchen display screens, and 13 pinpads/swipers. The replacement must work with Atrium, the University’s Campus Card program, and compatibility with Jamix and Nutrislice is preferred. UMD prefers a single solution for POS and mobile ordering but may consider proposals combining solutions currently used by the University.

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