Tennessee Department of General Services #35910-15850

Statewide Tennessee child welfare case management services

Tennessee is seeking a contractor to deliver child welfare case management statewide for the Department of Children’s Services (DCS), with procurement administered by the Central Procurement Office. - Buyer: State of Tennessee, Department of Children’s Services; Central Procurement Office handles procurement. - Procurement: RFQ 35910-15850 for comprehensive case management across all 95 Tennessee counties. The state intends to make one award. - Staffing and caseload: Capacity for 238 case managers, with a maximum caseload of 20 children per case manager. Regional staffing estimates are approximately 22% West, 52% Middle, and 26% East Tennessee; allocations may shift with need. - Services: Assessments, including CANS and FAST; service coordination and monitoring; permanency and reunification planning; kinship-placement support; required child and parent visits; Child and Family Team Meetings; court participation; transportation support; and documentation in DCS’s electronic case management system. - Key requirements: Meet applicable state and federal standards and program requirements, including COA, Targeted Case Management (TCM), and Qualified Residential Treatment Program (QRTP) requirements. Proposals must address recruitment, staffing and phase-in, supervision, training, contingency coverage, surge capacity, caseload management, reporting, and performance monitoring. - Pricing approach: The monthly rate per case manager is expected to include all costs, including software licenses and technology. - OEMs and vendors: No specific OEMs or contractor vendors are named; this is a services procurement.

Description

The State of Tennessee seeks a qualified contractor to provide comprehensive child welfare case management services on behalf of the Department of Children’s Services. The scope includes assessment, service coordination, permanency planning, court participation, documentation in the State’s electronic records system, and compliance with applicable state and federal requirements, including Targeted Case Management and Qualified Residential Treatment Program standards. The contractor is also expected to provide qualified staff, supervision, training, effective caseload management, and reporting to support child and family safety, permanency, and well-being. Amendment 6 updates the response deadline to October 26, 2026.

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