San Mateo Opengov #2027-RFP-00181

On-call quality assurance and software testing services for San Mateo County

San Mateo County is seeking firms to provide on-call quality assurance and software testing support for County technology initiatives. - Government buyer: County of San Mateo, County Executive’s Office – Board of Supervisors. - Requested services: On-demand QA testers, test leads, and subject-matter support for County SaaS and other technology systems. Work may cover requirements analysis; test planning and execution; defect tracking and fix verification; configuration, integration, and data validation; coordination; and reporting. - Testing types: Functional, regression, integration, system, user-acceptance, accessibility, security, and performance testing. Work may also include REST API testing and data integrity checks for migrations and routine operations. - Notable targets: Identify 95% of critical defects before production and execute all planned test cases by the release deadline. - Named technologies: Jira, Postman, Data Loader, SOQL/SQL, and custom Apex code are referenced as relevant tools or technologies, not as required vendors or specified OEM products. No OEM or service provider is designated. - Work and term: Time-and-materials assignments under an anticipated three-year agreement, with one County option to extend for up to two additional years. Assignment scope and duration will vary, and no minimum work volume is guaranteed. - Pricing: Proposers are to provide inclusive hourly rates; the agreement’s maximum fiscal cap is unspecified in the provided information.

Description

The County of San Mateo seeks one or more qualified contractors to provide as-needed quality assurance, software testing, and related consulting services for County software and technology initiatives. Work may include developing test strategies, plans, cases, scripts, and data; performing functional, regression, integration, system, user acceptance, accessibility, and performance testing; documenting defects and verifying fixes; and supporting County staff, vendors, and stakeholders. Assignments will be defined through individual contracts, and the County guarantees no minimum volume of work. The agreement term is three years, with one County option to extend for up to two additional years.

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