NYC Passport #12526P0003

NYC Aging seeks providers for on-site NORC supportive services

NYC Aging is seeking providers to deliver on-site supportive services at Naturally Occurring Retirement Communities (NORCs) across New York City. - Government buyer: City of New York, NYC Department for the Aging (NYC Aging), Office of Procurement; the operating standards also reference the New York State Office for the Aging. - Opportunity: NORC Supportive Service Program (NORC SSP), EPIN 12526P0003. NYC Aging anticipates 36 awards across Manhattan North, Manhattan South, the Bronx, Brooklyn/Staten Island, and Queens. - Services requested: Required case assistance, case management, healthcare assistance, healthcare management, health promotion, and health-indicator surveys. Programs must also provide at least two elder-abuse awareness and prevention sessions annually. Optional services may include education and recreation, technology services, transportation, meals and nutrition education, shopping assistance, friendly visiting, telephone reassurance, personal care or home health care, and housekeeping. - Notable requirements: Services are delivered on-site to older adults individually and in groups. Sites must meet NORC eligibility and accessibility standards, and programs require appropriate housing and community partnerships. Providers generally must contribute matching funds equal to at least 50% of NYC Aging funding; the match may be cash or in-kind and is for direct program costs. - Funding context: Attachment materials project $48,926,883 across three fiscal years, while the initial notice gives an estimated total procurement value of $61,158,604. Annual budget guidance varies by program size, with maximums of $400,000 for small, $500,000 for medium, and $600,000 for large NORCs, excluding potential meal and transportation costs. - Vendors and OEMs: No service provider, reseller, product vendor, or OEM is named in the provided materials; no product purchases are requested.

Description

NYC Aging seeks qualified health agencies, social support agencies, and/or housing entities to provide on-site health and social support services through its Naturally Occurring Retirement Communities (NORC) Supportive Service Program. Services include case assistance, health promotion, and educational, recreational, social-service, and wellness activities for older adults through individual and congregate services. The solicitation anticipates 36 awards across competition areas in Manhattan, the Bronx, Brooklyn/Staten Island, and Queens; proposals are required separately for each proposed site and competition pool. The anticipated contract term is July 1, 2027 through June 30, 2030, with a possible renewal for up to three additional years, and proposals must be submitted through PASSPort.

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